Wattle + Lee Collective is committed to providing quality services to you, and this policy outlines our ongoing obligations regarding how we manage your personal information. We collect your personal information primarily to provide our services to you and may use it for secondary purposes closely related to the primary purpose, in cases where you would reasonably expect such use or disclosure

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988, which govern how we collect, use, disclose, store, and dispose of your personal information. You can find more information about the Australian Privacy Principles on The Federal Register of Legislation website: https://www.legislation.gov.au/Details/C2021C00452.

Our website is powered by Shopify, and you can read more about how Shopify handles your data here: https://www.shopify.com/legal/privacy.

By accessing our website or making a purchase, you consent to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information: This includes your name, contact details, shipping and billing addresses, email address, and phone number.

Payment Information: When you make a purchase, we collect payment details (e.g. credit card information) through a secure payment processing service. We do not store this information on our servers.

Order Information: Details about the products you purchase, your order history, and other information related to your transactions with us.

Communication: Any correspondence between you and Wattle + Lee Collective, including emails and other messages, may be retained.

Website Usage Data: Information about your interaction with our website, such as IP addresses and browser information.

HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

Order Processing: To process and fulfill your orders, including shipping and delivery.

Customer Support: To assist with inquiries, resolve issues, and provide customer service.

Marketing: To notify you about our products, promotions, and updates, but only if you have opted to receive such communications.

Website Improvement: To optimise our website, improve our services, and enhance your user experience.

DISCLOSURE OF YOUR INFORMATION

We do not sell, trade, or transfer your personal information to outside parties. However, we may share your information with trusted third parties, including:

Service Providers: Third-party service providers who help operate our website, process payments, and assist with other business functions.

Legal Requirements: We may disclose your information if required by law or in connection with legal proceedings.

DATA SECURITY

We store your personal information securely to protect it from misuse, loss, unauthorised access, modification, or disclosure. However, no online system can be guaranteed as completely secure, and we cannot guarantee the security of your data during transmission. Any transmission is at your own risk.

YOUR CHOICES

You have the right to:

• Access and update your personal information.
• Opt out of marketing communications at any time.
• Request the deletion of your account or personal information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy as necessary. Any changes will be posted on this page with an updated effective date

CONTACT US

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at wattleandlee@gmail.com.

Latest Update: 23/10/2024